Vacation Rental Agency Transformation
Context
A growing vacation rental agency managing 150+ properties across multiple locations was struggling with operational efficiency. Their team spent excessive time on manual tasks, and owners were frustrated with delayed, inconsistent reporting.
The Challenge
The agency faced several critical challenges: disconnected systems requiring manual data transfer between their PMS, OTAs, and accounting software; time-consuming monthly owner report creation taking 5+ hours per property; no real-time visibility into property performance; and inconsistent guest communications leading to poor reviews.
Our Solution
We developed a comprehensive solution including: a custom dashboard integrating all their platforms into a single view; automated owner reporting system generating professional statements with one click; intelligent guest communication workflows triggered by booking events; and real-time synchronization between Airbnb, Booking.com, and their internal systems.
Technologies Used
Results
Reduction in administrative time
Owner report automation
Average guest rating (up from 4.2)
Portfolio growth capacity
"Devynium transformed how we operate. What used to take days now happens automatically. We can finally focus on growing our portfolio instead of drowning in admin work."
- Agency Director